For new customers you get 2% OFF with the discount code: Newengweeu
Klarna installment payment is available
For better and faster service, please write the email subject as follows:Order number + Country (EU country) + Type of problem (shipping information, quality problem, other problems). For example, if you are from Italy and want to know the shipping information, the email subject should be: ExxxxxxxxxxCN, Italy, Shipping Information. strong>
Note: We recommend that you contact us directly via our service email with the required photos or videos.
E-mail: service@engwe-bikes.com
Do you have questions? We're here to help!Call us at:+39 800776809 (English)Opening hours: 9:00 a.m. - 6:00 p.m. (GMT+1 time), Mon - Fri+33 805980036 (French)Opening hours: 9:00 a.m. - 6:00 p.m. (GMT+1 time), Mon - Fri
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